ISO 9001:2000Toppan Printing Company America, Inc. provides a high quality product to satisfy the needs of our customers. Toppan is committed to continual improvement in quality and productivity, as evidenced by following the requirements of ISO 9001:2000. Our goal is to anticipate, meet, and exceed the requirements of our customers. This is done by setting measurable objectives and targets throughout the organization, and ensuring that these goals are communicated to, and understood by all employees.
ToppanPrinting Company America, Inc.'s commitment to quality applies directly to the job responsibilities of all employees, up to and including Top Management.
Quality Objectives
Toppan Printing Company America, Inc. does its best to:
- Maintain a spoilage rate of less than 0.5%
- Provide training to all employees at a minimum of once annually
- Receive 100% positive customer satisfaction ratings as measured by customer surveys